Using Remote Desktop in Windows®
How can we enable, configure and troubleshoot remote desktop for administration in Windows?
By enabling the remote desktop for administration, the administrators are able to manage remotely the Windows 2000 and 2003 based servers from the terminal services client. The two administrators are able to share the session and can also connect remotely to the server’s real console by using the console command. Remote Desktop program is a part of Windows Operating System. If it is disabled by the firewall, it do not functions in the right way. You need to have administrative rights for making any changes to the remote desktop settings.
Following are the important points related to remote desktop for administration in Windows:
- Enable Remote Desktop for Administration
- Change the session encryption level
Enable Remote Desktop for Administration
The Remote Desktop for Administration is disabled, by default. You have to enable it by following steps. Go to 'Start' menu and click on 'Control Panel'. Now, click on 'System' and select 'Remote' tab. Put a check mark on the box for “Allow users to connect remotely to your computer”. Click on 'Ok'.
Change the session encryption level
The level of encryption for the terminal services, by default, is set to the client compatible. The other settings include high (provide security in both directions which uses 128-bit cipher), low (uses 56-bit encryption) and FIPS Compliant (All data is encrypted by using Federal Information Processing Standard 140-1 validated methods). In order to change the encryption level: Click 'Start', point to 'All Programs'- 'Administrative Tools' and click 'Terminal Services' Configuration. Click 'Connections' in left pane. In the right pane, right-click 'RDP-tcp', and then click 'Properties'. Then, Click 'General' tab, click the encryption level that you want in the Encryption list, and then click 'OK'.
It is seen that even after enabling the remote desktop, you can not connect to any system. You have to then verify the Windows firewall settings which is present on remote computer. Then try to configure it in the way the firewall is working. Now make sure that your PC is able to communicate with the remote computer. If not, there may be issues like incorrect IP address. Programs that lock DLL files may not run correctly. This issue occurs if more than one user is trying to use the same program at the same time.
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