Addressing inability to install Windows® Genuine Advantage
What are the solutions to the problem of not being able to install Windows Genuine Advantage?
Windows Genuine Advantage (WGA) is a program developed by Microsoft with the purpose of protecting its customers and partners from counterfeiters. WGA can show the difference between the value of a genuine Windows software and a counterfeit software. Windows Genuine Advantage allows you to download and install the latest security updates from Microsoft and it helps in keeping your computer safe. When this program from Microsoft is installed in your computer, it will check if the Microsoft products that you have installed in your computer are genuine. If they are genuine, you can download the latest updates of every product. If they are not, it will show messages in your computer that your Operating System is not genuine and help in resolving the issue. Sometimes, you may fail to install Windows Genuine Advantage in your computer. This may happen due to several issues. Some of the main problems include permission problem in the registry, ActiveX control for Windows Genuine Advantage becoming inactive, corruption in the digital signatures of some files, permission problem for the DATA folder for Windows Genuine Advantage etc. These are the main problems that lead to failure in the installation of Windows Genuine Advantage. If this program is not installed in your computer, you cannot download the updates from Microsoft.
Following information would help you know more about the tips to fix the issue of not being able to install Windows Genuine Advantage:
- Cryptographic Errors
- Activating ActiveX
- Modifying the Registry
While installing Windows Genuine Advantage, if you receive the error message “Validation Status: Cryptographic Errors Detected”, it is because of corruption in the digital signatures of some files. For fixing such problems, you have to re-register the files. For this, open the command prompt window using the 'Start' button. Type regsvr32 softpub.dll and press 'Enter'. Then you will receive a message that "DllRegisterServer in Softpub.dll succeeded". After that repeat the same steps for wintrust.dll, initpki.dll, dssenh.dll, rsaenh.dll, gpkcsp.dll, sccbase.dll, slbcsp.dll, mssip32.dll, and cryptdlg.dll. By doing this, you can fix the respective error.
If the ActiveX control of Windows Genuine Advantage Validation Tool is disabled, the installation of Windows Genuine Advantage will fail. For activating the ActiveX, open 'Internet explorer'. Go to the 'Internet' options and click on the 'Programs' tab. Select 'Manage Add-ons' button. Find the 'Windows Genuine Advantage Validation Tool' and click on it. Verify if the Add-on is enabled. If it is not enabled, click 'Enable' and 'Ok' twice to return to Internet Explorer. This will fix your problem.
You can solve this problem by changing the registry entries. Modifying the registry is a risky process as it can cause high damage to your Operating System. For solving the Windows Genuine Advantage installation problem using the registry, first open the 'Registry' window. Then expand HKEY_CLASSES_ROOT. By locating a suitable sub key for seeking permission to install Windows Genuine Advantage, you can fix the issue. Do this only with the help of an expert.
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